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Users, staff adn volunteers: Working underneath the hood

A Community Network is like a car in that it has a visible structure, what everyone sees as the network, and many less obvious or even hidden elements that make the network function right.

Just as car maintenance is important to the life and value of a car, so are the care and feeding -- sometimes literally! -- of users, staff and volunteers critical to a network's success.

You can do preventive maintenance on a network to help avoid unnecessary "collisions." I am talking about human maintenance, not technical maintenance. Without this maintenance, however, a network will lurch and careen, sputter and spit, and, finally, run out of gas.