2. Users
- Explicitly note what is and is not allowed on the network in terms of content or activities.
- Encourage and facilitate face-to-face user gatherings periodically, whether it is a whole user base or a special group of users. Face-to-face interaction is an important aspect of community networking.
- Give users as much direct input and "say" into the network as possible. The more ownership users have, the more they participate in the network's creation and development, the more stake they will have in its continuing success.
- Report to users regularly on activities, either through a paper newsletter, an electronic newsletter or both.
- Make it easy for users to ask questions and get help.
- Show users trust and respect until you have a reason to act otherwise.
